help center

How To Pay

Buyers can pay securely by PayPal and credit card directly.

E-bike Info

Batteries, motors, brakes, tire sizes, accessories, and other ebike parts.

FAQS

Frequently questions about ebike fitting, payments, and other FAQs.

 

 

 

Free Shipping

We currently offer free shipping within the United States.

2-Year Warranty

Our 2-year warranty safeguards against all manufacturing defects for the initial owner.

90% Assembled

E-bike arrives 90% assembled with tools and detailed video guide for easy assembly.

Customer Service

Reach us via phone, live chat, or email for prompt assistance.

Meet Regulations

HAOQI ebikes comply with the legal regulations of us.