Frequently asked questions

1. Does my height fit the Haoqi bike? What size people fit this bike?

The recommended rider heights is 5'3" - 6'4".


2. Does the bike come mostly assembled? I'm a novice and is it easy to assemble?

Your bike will arrive mostly assembled. We will provide the tools and a comprehensive assembly video so you can assemble your Haoqi Bike bike within 20mins even if you are a novice.


3. Is the Bike with Fenders?

Yes, the bike with two fenders, it has to install yourself after receiving the package. E-bike full fenders*2, multi-function repair tool*1, Rear rack*1, Charge*1, Headlight and Taillights
HAOQI Unboxing & Assembly Instructions


4. Do I need a license and Insurance to ride ebike on the road?
No. The e-bike from Haoqi is completely under U.S regulations and laws which allow you to ride it without specific license and insurance.


5. Where can I ride an electric bike?

An electric bike is legally treated the same as a normal bike. You can ride an electric assisted bike anywhere you can ride your regular bike.


6.  Which class does the Haoqi Leopard belong to?

Class 1 has a top speed of 20 mph without pedaling.
Class 2 has a top speed of 20 mph without pedaling and has a throttle.
Class 3 has a top speed of 28 mph without pedaling.
Haoqi Leopard belongs to the class 2.


7. Can the speed limit be cancelled?

We do not recommend lifting the speed limit, if it is lifted, it will definitely affect the mileage. After the speed is released, it can rise to class3 level.


8.Does the bike have more colors?

At the moment, we have three colors, we are going to offer more color options in the future.


9.Is the battery of my Haoqi bike removable?

 The battery can be removed and recharged.


10.Can I ride into the rain? What is the waterproof rating?

Haoqi electric Bike battery is sealed well enough for the bikes to be safely ridden in light rain. IP 50. 
However, it is not recommended to ride them through very heavy downpours, or through flooded streets when the crank and/or the motor can get splashed or even covered with water. It is best to take shelter until the rain eases and the roads are no longer covered with water.


11. Sales & service

 Email: vip@haoqiebike.com

 Phone : (501)777-5124

 Warehouse address: 4250 Shirley Ave. El Monte CA 91731


Notice: For more shipping information, send an email to vip@haoqiebike.com. We will get back to you in 24 hours.