FAQs

1. Does my height fit the Haoqi bike? What size people fit this bike?

The recommended rider heights is 5'3" - 6'4".

 

2. Does the bike come mostly assembled? I'm a novice and is it easy to assemble?

Your bike will arrive mostly assembled. We will provide the tools and a comprehensive assembly video so you can assemble your Haoqi Bike bike within 20mins even if you are a novice.

 

3. How fast does the Haoqi go?

The safe speed is 20 mph without pedaling, which is recommended and complies with U.S. safe road traffic regulations.
The original top speed is 23mph without pedaling. The top speed can reach 28mph with pedaling.

 

4. Is the Bike with Fenders?

Yes, the bike with two fenders, it has to install yourself after receiving the package.

 

5. Can the speed limiter be taken out?
No, It cannot be taken out, it will definitely affect the mileage.

 

6.Does the bike have more colors?

At the moment, we have three colors, we are going to produce more styles and colors.

 

7. Sales & service

 Email: vip@haoqiebike.com
 Phone:  (501) 777-5124‬
 Warehouse address: 611 Reyes Dr, Walnut CA 91789

 

Notice: The customer service will get back to you 24-48 hrs after receiving your email, we appreciate your patience during the difficult situation, we are not enough staff in the office.